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Customer Information

I am ready for a long road flight for work with a week- or months-long projects.

ENTIRE RANGE
NEW
Dresses
Outerwear
Costume jewelry
Shoes
Jeans
Shirts
Jakets
Longsleeves
T-shirts
Hoodie
Accessories
Pants
Suits
Shorts
Skirts
Sweaters
Tops

ENTIRE RANGE

Customer information

Terms & Conditions

PAYMENT

We offer secure and convenient online payment options through trusted providers to ensure a smooth and reliable checkout experience.
Within 8 hours of completing your payment, our team will contact you via WhatsApp or Telegram to confirm your order and arrange delivery details.

CONTACTS

MISS 38 has physical stores in Russia, located in Moscow and Irkutsk. You're always welcome to visit us in person to explore our collections and receive personalized service.

Moscow
8 Bldg. 1, 1812 Goda Street
Phone: +7 (977) 777-70-38

Irkutsk
47/1 Deputatskaya Street
Phone: +7 (964) 101-44-44

TELEGRAM
WHATSAPP
INSTAGRAM*

DELIVERY

Shipping is made from Russia. Delivery times vary by destination country and typically start from 2 weeks.
For more detailed information about delivery times to your region, please contact us via the “Contacts” section.

RETURNS

We appreciate your choice and aim to ensure your satisfaction with every purchase. If the product does not meet your expectations, we are ready to consider returns or exchanges in accordance with applicable laws and our store policies.
Return conditions may vary depending on the delivery region. For detailed information and assistance with returns, please contact our support team via the “Contact” section. We will do our best to assist you promptly and find a convenient solution.

Return Policy

Thank you for choosing our store! We want you to be fully satisfied with your purchase. If for any reason the product does not meet your expectations, you may contact us to discuss returns or exchanges.
Return and exchange policies may vary depending on the purchase method and region. For the most up-to-date information and to initiate a return, please reach out to our support team via the “Contact” section. We will do our best to assist you and provide a convenient solution.

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